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Returns and Exchanges

 

RETURNS and EXCHANGES

If you would like to return or exchange your purchased item, please email info@johandbags.com with your order number and we will email you a return label. Only full priced items can be returned.  ALL SALE ITEMS AND MONOGRAMMED ITEMS ARE A FINAL SALE.  Returned merchandise must be unworn, unused and in original condition.

A $10 restocking fee will apply to all returns. No fees will be charged for exchanges. Refunds and exchanges are processed within 7 to 10 days after item(s) is received.   

ORDERS

Orders ship within 1-2 business days. Free Shipping includes UPS ground service. For faster shipping please select the 2 day shipping option at checkout.  

Please contact customer service with any additional questions.  

info@johandbags.com

917 864 0079

 

 

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